Shipping Policy
Customer care
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Order processing at Hatchy typically takes 1 to 3 days, during which your items are carefully prepared for shipment. After processing, you will receive a confirmation email with tracking information to monitor your package until it arrives at your specified address.
Hatchy ships to several countries in every continent, such as, Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal (except for Azores and Madeira), Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, United Kingdom and United States.
Once your order has been processed and shipped, delivery times are as follows: 4-10 business days for the USA, 6-12 business days for the UK, Australia, Canada, and New Zealand, and 6-14 business days for worldwide destinations. You will receive tracking information to monitor the progress of your shipment until it reaches your specified address.
At Hatchy, we are delighted to offer free shipping on all orders, ensuring that you can enjoy our products without any additional shipping costs. Please note, Hatchy is NOT responsible for any customs or tariff fee/import duty that may be imposed. These fees are the responsibility of the buyer and are not covered by the shipping costs.
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